CHARITY
FULFILMENT

Our specialist knowledge of the charity sector enables us to help support your cause in a multitude of ways. Not only providing storage, fulfilment and logistics but offering additional flexible solutions; a perfect combination of services to help you grow your charity.

We work closely with you to understand your goals and objectives and are sympathetic to the individual causes. Ensuring total discretion, we focus on delivering the highest possible yield for your charity by utilising all cost-saving techniques. Our buying power enables us to give you access to preferential rates on everything from envelopes to delivery costs.

From raising awareness to accepting donations and delivering to those in need, we are with you every step of the way. We help empower your charity whilst remaining authentic to its aims; communicating your vision and helping you to achieve your targets.

Our warehouse facilities are cost-effective and secure. Our expert fulfilment and competitive logistics options allow us to respond quickly, handling all your needs from delivering awareness materials and donation packs to distributing aid to beneficiaries.

We can offer full packaging creation and sourcing and offer poly-wrapping and paper-wrapping facilities. We can match your commitment to the environment with a range of eco-products and services.

Our cloud-based warehouse management system gives you full visibility of all stock, fulfilment processes, tracking information and deliveries. It easily integrates into most eCommerce platforms automatically keeping your data updated in real-time

We understand the value of targeted direct marketing for charities; it forms an essential and cost-effective part of many awareness strategies. We can assist with campaigns from design to delivery, helping you raise awareness and encourage donations. From creative concept through secure data processing and personalisation, printing, folding, insertion and final delivery, we optimise processes to minimise your costs. We can assist with your application for Royal Mail’s special non-profit rates helping to reduce the overheads of bulk mailing. We handle postal returns with ‘gone-away’ processing to ensure your data is cleaned, helping to reduce future mailing costs.

We cover all your ‘banking and thanking’ needs with our multi-channel donation handling. Our bespoke online payment portals with secure hosting offer the rapid deployment of online payment facilities for one-off or repeat donations. We can assist with better uptake of Gift Aid registration across all channels. Our contact centre team assist with responses to donations, marketing, advertising, promotional and direct mail and seasonal campaigns by telephone, email, post and social media. We pay attention to detail at each stage, from data entry through to banking and reporting. We use robust processes to ensure a complete audit trail for any transaction.