DIRECT PACKET & PARCEL COURIERS
Flexible. Fast. Reliable.
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Our global courier network can provide some of the fastest solutions to get your shipments delivered. Whether you need UK economy domestic shipping or international express delivery, our preferential rates and best-in-class partners mean we can guarantee timely and efficient delivery of your products anywhere in the world.

When selecting the ideal service for your shipping needs, it is important to define the differences between them. There are several factors that set couriers apart from postal operators. With couriers you experience better efficiency, better tracking; and for international shipments, faster delivery and better tax and duty options. Courier services also tend to be less restrictive than postal operators when it comes to weight, commodity and size. Courier solutions can be more tailored to your business needs. So, if your business revolves around shipping internationally, sending oversized or heavy items, or time is of the essence, then a courier service is certainly likely to be a more efficient option than a postal operator.

eCommerce consumers have a high expectation of service; your delivery and tracking can shape their perception and loyalty to your brand. When shipping to residential addresses for consumers, pre notified time slots and tracking visibility can be an exceptionally important part of your customers’ journey and experience with your brand.

Different couriers offer different levels of speed, service and tracking visibility. When international delivery service levels are a priority for your customers, it is important to understand which providers will consistently hit the level you expect. For example, some may switch to different carriers in foreign countries, which can give inconsistent levels of international service. We help you isolate which providers offer the right level of service at the most cost-effective price.

For exceptionally high-value, confidential or urgent items it is possible to have a dedicated or on-board courier escorting your package literally from door-to-door whether that be just down the road or on the other side of the planet. These services offer unrivalled speed and peace of mind and are usually trackable every step of the way.

As your logistics partner, we are with you every step of the way from initial advice, provider selection, integration, fulfilment, tracking and delivery to returns management. We also offer in-depth expertise when it comes to import and export, helping ensure you understand restrictions and documentation requirements. Our buying power means that you still get heavily discounted rates, even with the added value of our ongoing expert advice, support and customer service.

Speak to an expert
Drop us a message here and we’ll get back right to you. If you’re not one for filling out forms, drop us a direct email, or call us on +44 (0) 1293 312001.
ADVANCED SYSTEMS
& INTEGRATION
The foundation of excellent eCommerce fulfilment hinges on industry-leading systems and integration. Our advanced multi-channel warehouse management system helps ensure your orders are processed with efficiency and accuracy whilst updating your eCommerce system in real-time.
LOGISTICS
TRACKING
Subject to your shipping preference, we can offer total track and trace capability. Our warehouse management software integrates with 38 different carrier management solutions. Through CQL, we integrate live shipping and tracking information, updating you and your customers in real-time.
Postal
Services
We offer heavily discounted bulk mail, direct marketing and eCommerce delivery solutions through the world’s best postal authorities, publication and post press services, downstream access, private postal operators and post-to-post direct entry services.
PALLETISED
FREIGHT DELIVERY
We offer road, air and sea freight options for palletised freight. By taking advantage of our strong relationships with the world’s leading freight companies, you receive the most competitive rates and highest levels of service. We reduce your delivery costs without compromising reliability or transit time.
What our customers say
“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”
James Evans - First Car
“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”
Victoria Evans – Student Health Guide
“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”
Kumar Patel – Research Information
“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”
Ben Smith – Rebellion
“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”
Patrick Napier – Rock Sound
“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”
Tom Rodger - NewstrAid
“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”
Thor Magnusson – Bioide
“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”
Ian Barth – Church Communities UK
“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”
Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose
“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”
Anne Bingham - NFRN
“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”
Maha Khawaja - OjO Games & Toys
“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”
Alison Boydall - Jellyfish
“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”
David Toon - uOpen.com
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