InterSend - Pick. Pack. Deliver.

We boast extensive experience in all aspects of print procurement and enjoy preferential buying terms with a number of the UK’s leading printers due to the scale and volume across our overall portfolio of published brands. This enables us to provide the highest level of production quality at the very best price.

By operating a fleet of in-house inkjet and laser printers, as well as access to our network of print partners with specialist niches and machinery, we can provide tailored print solutions meeting any print requirement. From branded packing notes and marketing materials to stunning branded packaging, our flexibility allows us to provide you with cost-effective print with fast turnaround times.

Our solutions encompass lithographic, pre-press, sheet-fed, digital and web offset print which are further complemented by our post-print production services including binding and other special finishing techniques. We offer assistance with small and large print-runs alike with a seamless end-to-end service, from taking your initial print specifications, through to post-print production and, when needed, final distribution to your customers.

Whether as part of a direct marketing project, eCommerce fulfilment or just an independent print project, our customer services team are here to help, saving you time and money. We rise to the challenge when it comes to hitting tight deadlines and challenging budgets.

Creative Services

If you need assistance with design or artwork, our creative team can work closely with you, stick to your budgets and hit impossible deadlines. From a simple ‘LetterShop’ design service to catalogues and unique packaging concepts, our team of highly experienced creatives can bring your ideas to life. Contact us for more information.

Personalisation

Personalisation can increase sales by 20%+ and helps to develop customer loyalty. Using laser and inkjet printing technologies, we can bring personalised communications to life for your consumers cost-effectively at exceptional speed; from letters to paper-wrap packaging the creative options are endless.

Bespoke Packaging

We can assist with the design and print of all types of packaging materials from outer mailing boxes, to bespoke gift-wrapping paper. Our eco-friendly paper-wrapping services are ideal for the mailing of magazines and other forms of printed media, they can be created in beautiful colours, covered in designs and even personalised for each recipient.

SUSTAINABILITY

We are dedicated to offering sustainable services for our clients. From your choice of paper, to the printer’s ink, we can tailor your print solution to match your commitment to the environment. We look for ways to reduce waste and all of our waste paper is recycled. We take our environmental responsibilities very seriously.

Data Management

Great data management is essential for good business. It should be consistent, accurate, enhanced, personalised, segmented, ideally opted-in, secure and of course GDPR compliant. Our data team has the experience to clean, manage, enhance and segment your lists to maximise their potential. Campaign metrics improve by targeting your audience more intelligently, minimising your costs and increasing your ROI.

Digital portals & hosting

We support businesses with the design, building and hosting of digital portals created to provide a rapid solution that enables you to sell merchandise, services and events online, utilising our secure payment gateways. Our team are there to guide you through your options and deliver a portal that provides all the functionality both you and your customers need to succeed.

CUSTOMER CONTACT CENTRE

We provide leading UK contact centre services to help you acquire, answer and retain your customers managing multi-channel communications including dedicated landlines, email response and social media enquiries. From that initial sales call through customer services, our experienced team are here to help handle and forward your communications, giving you more time to focus on your business.

Knowledge. Expertise. Dedication.

We are trusted partners to companies in a wide range of industry sectors. Every business has different needs, but some require specialist services; we are proud to support a number of these with market-leading expertise.

MAGAZINE
DISTRIBUTION

We deliver millions of mailshots, marketing materials and publications around the globe every year. There are few logistics companies with more experience.

DIRECT
MARKETING

From creation through to delivery, our customer service and production teams backed up by a vast network of the best creatives, printers and world’s postal providers.

EDUCATION
SERVICES

We support a wide range of businesses who sell into this sector, from educational publishers and trainers to stationery suppliers and classroom furniture designers.

EVENTS, SHOWS
& EXHIBITIONS

From a live film event to a B2B exhibition, our logistics and event services provide cost-effective and flexible support whether in the UK or internationally.

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What our customers say

“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”

James Evans - First Car

“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”

Victoria Evans – Student Health Guide

“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”

Kumar Patel – Research Information

“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”

Ben Smith – Rebellion

“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”

Patrick Napier – Rock Sound

“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”

Tom Rodger - NewstrAid

“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”

Thor Magnusson – Bioide

“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”

Ian Barth – Church Communities UK

“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”

Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose

“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”

Anne Bingham - NFRN

“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”

Maha Khawaja - OjO Games & Toys

“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”

Alison Boydall - Jellyfish

“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”

David Toon - uOpen.com