E-commerce Fulfilment: Goods-In and Stock Management

It typically takes no more than 5 working days to open an account and get started with InterSend. Once your account with us is open, ‘goods in’ is the very first, and one of the most important, steps of your order fulfilment process. From the moment your stock arrives at our warehouse facilities, we take care of it as if it was our own.

Our warehouse team are ready to accept your products, files, branded communications materials, packaging and gift-wrapping supplies. We are also able to assist with the acquisition or creation of standard or branded packaging and marketing materials when needed. When you send your inventory to our facility, we check everything carefully on receipt and meticulously record it in our sophisticated warehouse management system. Your arriving stock will always be checked for damage and we will make sure the quantities received match your documentation, any issues will be flagged with you immediately.

Product barcodes, weights and dimensions are all captured in our system laying the foundations for accurate fulfilment and stock control. Our professional inventory processes allow for the efficient management of your stock from start to finish, providing real-time visibility of your product lifecycle from stock levels, order monitoring and delivery tracking.

Our team is ready to assist with product adjustment services, from placing barcodes onto packages to inserting marketing materials or even cover mounting gifts onto magazine covers. We are here to make running your business easier, so please ask for any assistance you need, our team will do anything they can to help.

We keep you updated with stock processing and stock levels at all times. Our warehouse management system can integrate with your eCommerce system to give you real-time updates, and your account manager will be available on the phone or email to give you any other updates you might need. You’re welcome to visit your stock too!

ADVANCED SYSTEMS
& INTEGRATION

The foundations of any professional fulfilment business hinges on outstanding service and perfectly integrated logistics systems. Our warehouse is powered by industry-leading management software. This cloud-hosted system is specifically designed for multi-sector requirements providing a single, powerful solution to manage your stock operation from end-to-end.

WAREHOUSING
& STORAGE

Cost-effective, secure storage warehousing is the next key step to your product’s fulfilment journey. Your stock is allocated its own space at our facility either with a pick-face location, pallet location or combination of both. Extensive product handling criteria helps us fine-tune and improve the way we store and pick your products – streamlining handling efficiency and keeping your storage costs to a minimum.

Knowledge. Expertise. Dedication.

Every business has different requirements, but some sectors require specialist services; we are proud to support a number of these, bringing market-leading knowledge and expertise.

ECOMMERCE
businesses

Fully insured warehouse facilities, expert pick and pack teams and cost-effective shipping via all major postal, courier and freight networks both in the UK and abroad.

SUBSCRIPTION
PACKS

As your 3PL partner, the way we work directly reflects on your service, we want to give your customers the best possible experience, inspiring their loyalty.

INFLUENCER
LOGISTICS

Feeding a network of brand ambassadors can require logistics that are varied and complex. No matter what your needs, our experienced team are ready to assist.

PET
ACCESSORIES

We are a company of pet lovers helping pet product companies overcome the toughest fulfilment, packaging, warehousing, and distribution challenges.

Explore More Sectors

What our customers say

“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”

James Evans - First Car

“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”

Victoria Evans – Student Health Guide

“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”

Kumar Patel – Research Information

“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”

Ben Smith – Rebellion

“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”

Patrick Napier – Rock Sound

“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”

Tom Rodger - NewstrAid

“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”

Thor Magnusson – Bioide

“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”

Ian Barth – Church Communities UK

“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”

Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose

“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”

Anne Bingham - NFRN

“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”

Maha Khawaja - OjO Games & Toys

“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”

Alison Boydall - Jellyfish

“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”

David Toon - uOpen.com