Creating a bespoke distribution service for Quids In! Magazine

As a division of InterGo Holdings Ltd, InterSend boasts significant experience in the distribution and fulfilment of magazines, owing in no small part to its sister company InterMedia, which works across a growing portfolio of both consumer and trade and professional magazines to provide retail newsstand distribution and subscription fulfilment services.

InterSend hosts over 4000 individual pick-face locations from which single issues are stored and despatched to subscribers, as well as a wide range of subscription gift products and associated merchandise.

Not only do we store and fulfil magazines for single-issue despatch through our extensive direct mail network, but we also provide a number of value-added services to UK Publishers, as well as international publishing companies.

Our services include:

In recent years, InterSend has expanded its reach across the publishing and media industries and now works directly with many publishing companies each requiring a bespoke service to satisfy the needs of their individual requirements.

Quids In! Magazine was one such client who contacted us requesting a bespoke distribution service. Quids In! is part of Clean Slate Training & Employment, a not for profit organisation that also provides support and training to help people take control of their money, find work or better-paid work, and make the best use of the internet.

With a very specific distribution requirement, which necessitated the receipt of the issue directly from the printer through our goods in process, sortation of variable editions, packing into secure cartons and the labelling and despatch to an agreed database of housing associations, Citizens Advice Bureau’s and community learning centres, through our parcel distribution service, we completed the first distribution wave for this new client on time and to plan.

InterSend is now tasked to ensure the remaining stock is safely stored and accessible through our storage infrastructure and fulfilled through our replenishment process as customer orders are received throughout the lifetime of the issue.

You will find it hard to find a partner with more knowledge and experience in the magazine sector. Our sister company, InterMedia, is the UK’s only fully integrated provider of a multi-channel approach to circulation, marketing and distribution solutions. We serve the growing circulation marketing needs of publishers servicing over 80,000 subscriber calls and distributing over 3,000,000 magazines every year across 86 countries. We provide a comprehensive range of circulation marketing and distribution services to help grow your readership across every route to the consumer. We ensure magazines are marketed on the retail newsstand in the UK and around the world, both cost-effectively and with maximum impact. We offer end-to-end newsstand distribution solutions, from printing press to retail newsstand, managing the process every step of the way.

What our customers say
“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”
James Evans - First Car
“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”
Victoria Evans – Student Health Guide
“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”
Kumar Patel – Research Information
“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”
Ben Smith – Rebellion
“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”
Patrick Napier – Rock Sound
“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”
Tom Rodger - NewstrAid
“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”
Thor Magnusson – Bioide
“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”
Ian Barth – Church Communities UK
“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”
Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose
“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”
Anne Bingham - NFRN
“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”
Maha Khawaja - OjO Games & Toys
“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”
Alison Boydall - Jellyfish
“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”
David Toon -
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