InterSend to Fulfil Hato Press' Stationery

Hato Press Appoints InterSend to Fulfil its Stunning Range of Stationery

Hato Press is an independent printing and publishing house based in London. Established in 2009, Hato is thought of as an autonomous experimental space to encourage collaborators to develop ideas and facilitate both the production and distribution of new content. The Hato stationery is simply stunning printed matter. Inspired by the idea of play, each item has been carefully curated to bring an element of fun and a new way of thinking.

Following a referral from another client within the InterGo Group, we quickly commenced discussions to understand the needs of Hato Press and the service required to undertake their eCommerce fulfilment of their beautiful range of stationery items.

It quickly became evident that the needs of Hato were different. The breadth of their stationery range was significant and so too was the shape and size of each individual piece. This meant we had to be creative and operationally attentive to the very bespoke needs to ensure Hato customers received their goods in perfect and pristine condition.

Here at InterSend, we love a challenge as much as we love to share ideas and solutions with our clients. With direct input from our Account Management team, we presented a range of different and potential packaging solutions – all very different in terms of materials, concepts and pricing. Through collaboration with our client, we established the appropriate solutions for each different product type – including stunning prints, books, pads and pencils to name but a few.

Co-Founder and Creative Director of Hato Press said, “We’re all very excited to be working together, I hope it will be a fruitful relationship and help Hato grow to become a larger account for your business”.

“We are excited to be working with Hato, delivering their creative product range to discerning clientele internationally. By supporting Hato, we hope to help nurture their customers’ loyalty and grow our relationship into the future, ” John Bardsley, InterGo Group Managing Director.

InterSend is proud to specialise in stationery and gift logistics. We pay a special focus on the quality and presentation of our stationery and gift fulfilment, ensuring your customers experience that moment of delight upon receipt. From the point goods arrive in our warehouse, we treat them as if they were our own. We store your products, with the utmost care so that we can fulfil with complete confidence that your items will arrive with your customers in perfect condition.

What our customers say

“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”

James Evans - First Car

“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”

Victoria Evans – Student Health Guide

“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”

Kumar Patel – Research Information

“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”

Ben Smith – Rebellion

“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”

Patrick Napier – Rock Sound

“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”

Tom Rodger - NewstrAid

“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”

Thor Magnusson – Bioide

“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”

Ian Barth – Church Communities UK

“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”

Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose

“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”

Anne Bingham - NFRN

“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”

Maha Khawaja - OjO Games & Toys

“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”

Alison Boydall - Jellyfish

“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”

David Toon - uOpen.com