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eCommerce Fulfilment
- eCommerce Fulfilment Overview
  
  Ecommerce
  overview
  
  Our bespoke service takes care of all your fulfilment needs, ensuring that your products reach your customers cost-effectively, on time, every time.
- Goods In & Stock Management
  
  GOODS IN / STOCK
  MANAGEMENT
  
  ‘Goods in’ is the first, and one of the most important, steps of our order fulfilment process. Extensive details of each SKU are captured in our system laying the foundations for highly accurate fulfilment and stock control.
- Warehousing & Storage
  
  WAREHOUSING
  & STORAGE
  
  We aim to deliver maximum flexibility in our warehousing and storage solutions, ensuring your only pay for the space you need. We can cater for small fast-moving items and large, wholesale, occasional and palletised stock.
- Accurate Pick & Pack
  
  ACCURATE
  PICK & PACK
  
  We process orders quickly with industry-leading reliability and accuracy. We offer an extensive range of pick and pack solutions from sourcing branded packaging materials to specialist printing and personalised gift wrapping.
- eCommerce Shipping
  
  ECOMMERCE
  SHIPPING
  
  We offer a wide range of eCommerce shipping options both within the UK and internationally. Our supplier flexibility and buying power enable us to offer the most time and cost-efficient options to meet your needs.
- Returns Management
  
  RETURNS
  MANAGEMENT
  
  We have the capacity to process thousands of returns items daily, providing an efficient, fast and cost-effective solution. From gone-away processing to product returns we help reduce costs and generate less wastage.
- Systems & Integration
  
  SYSTEMS &
  INTEGRATION
  
  The foundation of excellent eCommmerce fulfilment hinges on industry-leading systems and integration. Our advanced warehouse management system helps ensure your orders are processed with efficiency and accuracy whilst updating your systems in real-time.
- Supplier Delivery Manual
  
  SUPPLIER DELIVERY
  MANUAL
  
  Our manual for ‘goods in’ procedures and supplier deliveries including delivery day and booking times, out of time windows, deliveries without bookings, deliveries arriving in a bad state, paperwork, packaging and pallet requirements.
Logistics & Freight
- Logistics & Freight Overview
  
  logistics &
  freight overview
  
  We provide a huge range of mail, courier and freight solutions for UK domestic and international delivery which can be tailored to your exact needs.
- Postal Services
  
  POSTAL
  SERVICES
  
  We offer direct marketing, bulk mail and eCommerce delivery solutions through postal authorities, private postal operators, publication services, downstream access and direct entry.
- Direct Parcel Delivery
  
  DIRECT PACKET &
  PARCEL DELIVERY
  
  Access preferential rates through our extensive courier network, providing some of the fastest solutions for domestic shipping and international delivery.
- Palletised Freight Delivery
  
  PALLETISED FREIGHT
  DELIVERY
  
  We offer sea, air and road options for palletised freight, ensuring you always receive the most competitive rates and highest levels of service with the world’s leading freight companies.
- Logistics Tracking
  
  LOGISTICS
  TRACKING
  
  Our warehouse management software provides instant track and trace data which can be fed back through to your eCommerce platform.
Business Support
- Business Support Overview
  
  Business Support
  Services
  
  We support our customers with compliant data management, print and print management and a highly experienced customer services centre. We also create powerful portals for eCommerce.
- Print & Print Management
  
  Print & Print
  Management
  
  By offering in-house laser jet printing, as well as access to a network of trusted print partners, we can provide highly tailored print solutions meeting any requirement.
- Gift Box & Subscription Box Assembly
  
  Gift-Pack & SUBSCRIBER
  BOX Assembly
  
  Product quality control, accuracy and precision packing are paramount to ensuring your products arrive as beautifully presented packs. We provide flexible, scalable solutions.
- Contact Centre Services
  
  CUSTOMER
  CONTACT CENTRE
  
  Rely on our leading UK contact centre services to help you acquire, answer and retain your customers. Let us help to manage your telephone, email and social media communications.
- Data Management
  
  DATA MANAGEMENT,
  SECURITY & GDPR
  
  Let us manage, enhance and segment your lists to maximise their potential. Through targeting your audience more intelligently, we minimise costs and increase your return on investment.
- Digital Portals & Hosting
  
  Digital portals
  & hosting
  
  We support businesses with the design, building and hosting of digital payment portals designed to provide a rapid, secure solutions for selling your services, products or events online.
Sectors
- Magazine Distribution
  
  Magazine
  DISTRIBUTION
  
  We deliver millions of mailshots, marketing materials and publications around the globe every year. There are few logistics companies with more experience.
- eCommerce Business
  
  ECOMMERCE
  businesses
  
  Fully insured warehouse facilities, expert pick and pack teams and cost-effective shipping via all major postal, courier and freight networks both in the UK and abroad.
- Subscription Packs
  
  SUBSCRIPTION
  PACKS
  
  As your 3PL partner, the way we work directly reflects on your service, we want to give your customers the best possible experience, inspiring their loyalty.
- Stationery & Gifts
  
  STATIONERY
  & GIFTS
  
  We ensure your customers experience that moment of delight and surprise upon receipt with exceptional fulfilment for the stationery and gift sector.
- Direct Marketing
  
  DIRECT
  MARKETING
  
  From creation through to delivery, our customer service and production teams backed up by a vast network of the best creatives, printers and world’s postal providers.
- Charities
  
  CHARITY
  FULFILMENT
  
  We help empower your charity whilst remaining authentic to its aims; communicating your vision and helping you to achieve your targets.
- Influencer Logistics
  
  INFLUENCER
  LOGISTICS
  
  Feeding a network of brand ambassadors can require logistics that are varied and complex. No matter what your needs, our experienced team are ready to assist.
- Education Services
  
  EDUCATION
  SERVICES
  
  We support a wide range of businesses who sell into this sector, from educational publishers and trainers to stationery suppliers and classroom furniture designers.
- Toys & Games
  
  TOYS
  & GAMES
  
  We have the experience, knowledge, technology and resources to help your toy business succeed in this competitive sector.
- Pet Accessories
  
  PET
  ACCESSORIES
  
  We are a company of pet lovers helping pet product companies overcome the toughest fulfilment, packaging, warehousing, and distribution challenges.
- Travel & Tourism
  
  TRAVEL
  & TOURISM
  
  When it comes to delivering printed collateral around the world, there are few logistics companies with more experience.
- Homeware & Accessories
  
  HOMEWARE & ACCESSORIES
  
  As a creative eCommerce business, an experienced homeware 3PL partner is an ideal solution to empower your homeware and accessory business.
- Events, Shows & Exhibitions
  
  EVENTS, SHOWS
  & EXHIBITIONS
  
  From a live film events to an international B2B exhibitions, our logistics and event services provide cost-effective and flexible support.
- PPE Distribution
  
  PPE
  DISTRIBUTION
  
  We have been there in this time of national need, securely storing and delivering PPE for our customers around the UK.
- Alcohol Licence
  
  ALCOHOL
  LICENCE
  
  InterSend's premises licence means we can offer reliable alcohol fulfilment services to our clients, from warehouse storage to pick and pack fulfilment and international shipping.

+44 (0) 1293 312001

Tuesday, July 5, 2022

June's InterStar Award

We are delighted to announce that this month's very worthy winner of the InterStar award goes to Customer Service Executive, Jenny Symmons.

Customer Service Manager Sarah Heather says, "Jenny joined the InterMedia team in May and still holding the badge of being our newest recruit, has made an immediate and very valued contribution to our Customer Service team through her exceptional focus and customer care, ensuring our subscribers receive nothing short of the very best experience."

Well done Jenny - we are delighted to have you as part of the InterMedia team 👏

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